Seller and website operator
Valvelle
Ravelijn 40
3905 NV Veenendaal
the Netherlands
Contact
E-mail: info@valvelle.com
Telephone: +31 (0)318 250 004
Customer service hours: Monday to Friday, 09:00–17:00 (Central European Time)
Commercial register
Registered with the Dutch Chamber of Commerce (Kamer van Koophandel), number 91668549
VAT identification number
NL004907484B18 (VAT on sales to consumers in other EU countries is declared via the EU One-Stop Shop, OSS)
Business activity
Online retail of home furnishings and decoration (coffee tables, mirrors and artificial plants)
Supervisory authority
Our activity does not require a licence. Consumer protection in the Netherlands is supervised by the Autoriteit Consument & Markt (ACM).
Hosting provider
Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (platform and hosting)
Consumer dispute resolution
Please contact us first at info@valvelle.com; we try to resolve every complaint amicably. We are not obliged to participate, and do not participate, in dispute resolution proceedings before a consumer arbitration board or another alternative dispute resolution body, unless the law requires us to do so. Consumers resident in France have the right to refer a dispute to a consumer mediator free of charge; we are designating a consumer mediator and will publish their name and contact details here. For cross-border disputes you can also contact the European Consumer Centre in your country (ECC-Net).
Images and texts
All texts, photos and other content on this website are protected by copyright. Use without our prior written consent is not permitted.
